Our Policies

​

Effective Date: May 20, 2026
​

At KRMcPherson Quality Management (KQM), we are committed to transparency, professionalism, and protecting the interests of our clients, visitors, and business partners. Our policies are designed to clearly explain how we operate, how information is handled, and what users can expect when engaging with our services, training programs, consulting solutions, and digital resources.

​

Below is a brief overview of the purpose of each policy available on our website followed by the actual policy.

h policy available on our website.

Disclaimer overview

​

The purpose of our Disclaimer is to clarify the scope and limitations of the information, guidance, and services provided by KQM. While we strive to ensure that all content, training materials, consulting recommendations, and resources are accurate and up to date, the Disclaimer explains that information provided on this website is for general informational and educational purposes only and should not be interpreted as legal, financial, or regulatory advice.

​

This policy also outlines limitations of liability related to website use, third-party links.

 

KRMcPherson Quality Management (KQM) Disclaimer

Effective Date: May 20, 2026
Business Name: KRMcPherson Quality Management (KQM)
Website: www.krmqmanagement.com
CEO/Founder: Kereen R. McPherson

​

Disclaimer Policy

​

1. General Disclaimer

All information provided by KQM is for educational and informational purposes only.

 

2. No Professional Guarantee

While KQM provides quality management expertise, we do not guarantee:

• Specific business outcomes

• Certification success

• Financial results

 

3. AI & Digital Product Disclaimer

Our AI prompts and digital tools:

• Are designed to assist and guide

• Do not replace professional judgment

• May produce varying results depending on user input

You are responsible for reviewing and validating all outputs before use.

 

4. External Links

We are not responsible for third-party websites linked from our site.

 downloadable resources, and external content.

Refund Policy Overview

​

Our Refund Policy explains the conditions under which refunds, cancellations, credits, or rescheduling may be granted for KQM services, training sessions, workshops, consultations, digital products, or other purchases.

​

The purpose of this policy is to ensure fairness, transparency, and clear expectations for both KQM and our clients. It helps customers understand payment obligations, cancellation timelines, non-refundable services, and the process for requesting assistance when needed.

​​​

Refund Policy​

​

1. Overview

KRMcPherson Quality Management (KQM) provides professional services and digital products, including AI-powered prompt systems.

By purchasing from www.krmqmanagement.com, you agree to this Refund Policy and all related terms governing the use of our products and services.

 

2. Digital Products – No Refund Policy

All digital products sold by KQM are non-refundable and non-returnable.

This includes:

• AI prompt libraries

• Downloadable templates and digital tools

• Any other instant-access digital content

No Refund Policy (Strict)

Due to the immediate access and downloadable nature of these products, all sales are final once access has been granted.

 

You acknowledge that upon purchase:

• You receive instant access to proprietary digital content

• The product cannot be “returned”

• The value is delivered immediately

 

3. License Use Clause (Digital Products)

When you purchase any digital product from KQM, you are granted a non-exclusive, non-transferable license to use the product for personal or business purposes.

You agree that you will NOT:

• Share, distribute, resell, sublicense, or reproduce the product in its original or modified form

• Claim ownership of KQM’s intellectual property

• Use the product in a way that competes directly with KQM’s offerings without significant modification

 

Important

​

Accessing, downloading, or using the product constitutes full acceptance of this license and waives any right to a refund.

​

4. Exceptions for Digital Products

Refunds may only be considered under the following limited circumstances:

• Duplicate payment for the same product

• Failure to receive access after purchase

• Technical issues that prevent access and cannot be resolved within a reasonable timeframe

All requests must be submitted within 7 days of purchase.

 

5. Professional Services (Consulting, Workshops, Auditing)

a. Before Service Delivery

• Full refund available if cancellation is made at least 5–7 business days before the scheduled service

• Administrative fees may apply

b. Short-Notice Cancellations

• Cancellations within 5 business days may receive a partial refund or rescheduling option

c. After Service Delivery

• Once services have been delivered, no refunds will be issued

 

6. Workshops and Seminars

• 7+ days before event: Full refund or transfer allowed

• Less than 7 days: Non-refundable, but may be transferred (if applicable)

• No-shows: Non-refundable

 

7. Payment Methods

Payments are accepted via:

• PayPal

• Bank transfers to KQM’s business account

Approved refunds will be processed back to the original payment method.

 

8. Chargebacks & PayPal Disputes (Important)

By purchasing from KQM, you agree to contact us first to resolve any issue before initiating a dispute.

​

Fraud & Abuse Protection

​

KQM actively monitors and disputes all chargebacks and PayPal claims.

We reserve the right to present the following as evidence in dispute cases:

• Proof of purchase and transaction records

• IP address and access logs

• Confirmation of digital download or access

• Acceptance of this Refund Policy and License Terms at checkout

 

Digital Product Clause

Because digital products are delivered instantly, claims of “item not received” or “unauthorized purchase” may be challenged with access logs and delivery confirmation.

​

Consequences of Unjustified Disputes

​

Customers who initiate fraudulent or unjustified disputes may:

​

• Be permanently banned from future purchases

• Have their license to use KQM products revoked

• Be subject to further legal action where applicable

 

9. How to Request Support or a Refund Review

To request assistance, please provide:

• Full name

• Email used for purchase

• Proof of purchase (receipt or transaction ID)

• Description of the issue

 

Contact Email: krmqmanagement@gmail.com

 

We aim to respond within 3–5 business days.

 

10. Policy Updates

KRMcPherson Quality Management reserves the right to update or modify this Refund Policy at any time.  Updates will be posted on this page with a revised effective date.

​

Privacy Policy Overview

​

KQM values your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, store, process, and safeguard information obtained through our website, contact forms, consultations, training registrations, email communications, and other interactions.

​

This policy also outlines:

• What information may be collected

• How information is used

• Data protection practices

• Cookie and analytics usage

• Third-party service providers

• User rights regarding personal data

• ​

The purpose of this policy is to promote transparency and maintain trust with everyone who interacts with KQM online.

​

Privacy Policy

​

1. Introduction

​

KRMcPherson Quality Management (KQM) (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website.

​

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.krmqmanagement.com.

​

By using this website, you agree to the terms outlined in this policy.

​

2. Information We Collect

​

We may collect the following types of information:

​

a. Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Business or company name

• Any information submitted through contact forms or inquiries

 

b. Non-Personal Information

Automatically collected data such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

 

c. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Remember preferences

 

You can disable cookies through your browser settings.

 

3. How We Use Your Information

 

We use collected information to:

• Respond to inquiries and provide customer support

• Deliver services or information you request

• Improve our website and user experience

• Send updates, marketing, or promotional materials (only if you opt in)

• Comply with legal obligations

 

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

 

• Service providers (e.g., email platforms, hosting services) who assist in operating our business

• Legal authorities if required by law or to protect our rights

All third parties are required to keep your information secure and confidential.

​

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

 

However, no method of transmission over the internet is 100% secure.

 

6. Your Rights

 

Depending on your location, you may have the right to:

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request a copy of your data

To exercise these rights, contact us at:
krmqmanagement@gmail.com

 

7. Third-Party Links

 

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.

 

We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

10. Contact Us

 

If you have questions about this Privacy Policy, you can contact us at:

KRMQ Management
Email: krmqmanagement@gmail.com
Website: www.krmqmanagement.com

​

Terms & Conditions Overview

​

The Terms & Conditions establish the rules, responsibilities, and legal agreements governing the use of KQM’s website, services, content, training materials, and intellectual property.

This policy explains:

• Acceptable use of the website

• User responsibilities

• Payment and service terms

• Intellectual property protections

• Limitations of liability

• Dispute resolution guidelines

​

Its purpose is to create a clear understanding between KQM and website users while protecting both parties and supporting a professional business relationship.

​​

Terms & Conditions Policy

1.

1. Acceptance of Terms

Thank you for visiting www.krmqmanagement.com.  By accessing or using this website and purchasing any products or services from KRMcPherson Quality Management (KQM), you agree to be bound by these Terms & Conditions.

 

2. Services Offered

KQM provides:

• Quality management consulting

• Auditing services

• Workshops and seminars

• Digital products, including AI prompt systems

 

3. Digital Products & License Use

All digital products are licensed, not sold.

 

Upon purchase, you are granted a non-exclusive, non-transferable license to use the product.

You may:

• Use the product for personal or business purposes

You may NOT:

• Resell, redistribute, or share the product

• Claim ownership of KQM content

• Use the product in a competing product without significant modification

Violation of this section may result in termination of access and legal action.

 

4. Payments

Payments are processed securely via:

• PayPal

• Bank transfers to KQM’s business account

You agree to provide accurate billing information and authorize payment at the time of purchase.

 

5. Refund Policy

All purchases are subject to our Refund Policy.

Digital products are non-refundable once accessed.

6. Intellectual Property

 

All content on this website, including:

• Text

• Digital products

• Training materials

• Branding

…is the intellectual property of KRMcPherson Quality Management and is protected by applicable laws.

 

7. Limitation of Liability

KQM is not liable for:

• Business outcomes resulting from use of our products or services

• Loss of revenue, profits, or data

• Decisions made based on AI-generated outputs

All products and services are provided “as is” without guarantees.

 

8. Termination

We reserve the right to:

• Refuse service

• Revoke access to digital products

• Terminate accounts

…if these terms are violated.

 

9. Governing Law

These Terms shall be governed by the laws of Trinidad and Tobago.

 

10. Contact

Email: krmqmanagement@gmail.com
Website: www.krmqmanagement.com

 

Our Commitment

​

KRMcPherson Quality Management is dedicated to maintaining ethical business practices, safeguarding client information, and providing clear communication regarding our services and operations. We encourage all users to review our policies carefully before using our website or engaging our services.

For questions regarding any policy, please contact us through the contact information provided on our website.

​

KRMcPherson Quality Management (KQM)